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what the factory says about cylinder vs. what is true about same
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unfettered
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May 25, 2010 - 5:02 am
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Hi!

I have a 7445.Image Enlarger

For some reason I can't load the image here, so this is the image on my face book page: http://www.facebook.com/photo.php?pid=18454&l=4ecedd141b&id=100001096785171

It has cylinder play. I sent it to the factory to have it worked on. That cost $191.00 It still has cylinder play. I wrote to the factory, asking what was up with that:

 

Dear Mr. Lawton,

Thank you for your attention to my revolver, invoice number IN105958. I do have some questions, though, because the cylinder remains wiggly. You may recall from the letter which accompanied my firearm that I mentioned the problem of cylinder play.

I read an article dealing with this issue at the danwessonforum page:

https://www.danwessonforum.com/?page_id=3/revolvers/revolver-checkout-how-to-tell-if-a-particular-specimen-is-any-good/

The article on that page says, "As long as the gun is otherwise sound (no cracks, etc) a gunsmith can fix any of this." This assertion seems to include the problem(s) for which my gun was examined. Is that wrong? …Can cylinder play be eliminated?

Thanks again,

Jerry

 

The factory replied:

 

We eliminated a good deal of play in your cylinder from what it was like when it arrived. The lock up is the most important point for the cylinder to be tight which yours is. What little bit of play there is now is not enough to worry about.

 

Keith Lawton

Operations Manager

Dan Wesson Firearms

CZ-USA

keith@cz-usa.com

 

 

So he's not worried, and my questions do not merit answers.

In fact a miniscule amount of play was eliminated but very, very little. Almost too little to detect. I certainly would not call it tight in the lock-up mode. I expected the factory smiths to either really fix it or say it couldn't be done. It seems that was expecting too much on a friday afternoon.

Can anyone direct me to a gunsmith who will actually rectify cylinder play in exchange for money?

 

Thanx!

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lbruce
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May 25, 2010 - 7:55 am
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Hmmm. Confused  Not sure what to think about that answer, but all I have ever heard about DW service is that it is great. If you are looking for someone else, here is a thread about another smith with a good rep on DW's. I personally have not used either one but you will probably hear from some other guys here with more experience. Good luck and keep us informed.

LB

 

https://www.danwessonforum.com/?page_id=3/reloading/mike-heffron-revolver-smith-rules/

Wisdom is merely the realization of how little one knows, therefore I am wise.

                                                                                                                             

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Jody
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May 25, 2010 - 8:40 am
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I have had work done by Keith and team with excellent results.  Jerry how much play are we talking about? 

Jody

 
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maximumload
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May 25, 2010 - 1:31 pm
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From my understanding the Trooper= Colt Python are the only examples of commercial guns I know of with no cylinder play, As they offered a positive lockup. They also have allot more moving parts and were very labor intensive to build, which explained there pricing and ultimately the end of revolver production for Colt.  Now as for very high end special order guns like Freedom Arms and others you can get that design and quality, for a price. The problem I see in making a DW offer a solid lockup, would require fitting the cylinder stop with 0 play, you would have to have the timing prefect, so fitting even more parts to make it possible. Now as you would shoot this gun the parts would ware and ultimately play would return very quickly or worse the gun would suffer timing problems. The only benefit from a positive lockup is in velocity, as the bullet would be more consistent entering the forcing cone, = faster velocity's and less deviation in velocity. But maybe I am wrong again.Screwy

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May 26, 2010 - 5:24 pm
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Well, I called Mr. Heffron, the gunsmith mentioned above, and he told me pretty much exactly the same things.

My revolver still has between 32nd " and 16th " of play--it's difficult for me to gauge. Heffron says a 16th is way too much. I think what I'll do is send my gun to him for his inspection and opinion.

I'll let this forum know what he says.

 

 

 

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May 26, 2010 - 5:32 pm
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ibruce, that's a beautiful revolver ya got there. looks familiar!

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Steve
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May 26, 2010 - 9:42 pm
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unfettered said:

 

The factory replied:

 

We eliminated a good deal of play in your cylinder from what it was like when it arrived. The lock up is the most important point for the cylinder to be tight which yours is.

 

Keith Lawton

Operations Manager

Dan Wesson Firearms

CZ-USA

keith@cz-usa.com

 

 

So he's not worried, and my questions do not merit answers.

In fact a miniscule amount of play was eliminated but very, very little. Almost too little to detect. I certainly would not call it tight in the lock-up mode. I expected the factory smiths to either really fix it or say it couldn't be done. It seems that was expecting too much on a friday afternoon.

Can anyone direct me to a gunsmith who will actually rectify cylinder play in exchange for money?

 

Thanx


I'm not a spokesman for Keith or DW, but what question did he not answer? If the cylinder play at lockup does not meet your expectations, it's fair for you to say that, but he stated:

What little bit of play there is now is not enough to worry about.

Pretty clear answer to your question, if you disagree with the answer, you are the customer and are welcome to your opinion, but you got an answer.

Was your revolver repaired "on a friday afternoon"?

Please make sure the gunsmith (and Heffron's has a pretty good rep here) will "actually rectify cylinder play in exchange for money?"  to your satisfaction or not charge you for the work done.

This is likely not a response you will welcome, but DW has a great Customer Service reputation, and I find your response to be pretty confrontational. You are free to put it up here, but I disagree.

Steve


 

I went to a bookstore and asked the saleswoman "Were is the Self Help Section?" She said if she told me, it would defeat the purpose.

George Carlin

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lbruce
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May 27, 2010 - 8:56 am
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unfettered said:

ibruce, that's a beautiful revolver ya got there. looks familiar!


 

 Thanks, Could be, I purchased new to me in Georgia, came with a rubber baby buggy bumper grip though.  What are the odds?  RV60XX.

Wisdom is merely the realization of how little one knows, therefore I am wise.

                                                                                                                             

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D00M
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June 9, 2010 - 8:45 pm
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Mike Heffron http://heffronfirearmclassics.com/default.aspx did an action and trigger job on my 445 SM I have no shake at all in the cylinder, at full lock up with pressure I can mover the cyclinder slightly left and right but not back and fourth.

 

When I asked Mike about that I was told that the design would not allow a steel vault lock-up, without extensive reworking.  As the timing is right on the spot I saw no need to reinvent my Dan.

 

You will not be disappointed in Mike's work or his prices.

 

D00M

 

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